In this episode, we speak with Evelien Sanders, Global Director Customer Success, GoodHabitz, the learning platform used by companies worldwide to support the personal development of their staff.
We talked with Evelien about the setup of a Revenue organization and the role of CS in such a setup. We are particularly looking into the topic of leadership and process:
– What is the definition of a Revenue team?
– What is the role of CS in a revenue team?
– What role does internal enablement play in aligning the revenue team?
– Which are the key different roles in a CS team that complete a team?
– How should a revenue team be led?
These are some of the many topics we address with Evelien. Please tune in to listen to her learnings from optimizing the collaboration between CS, Marketing and Sales.
