Poor onboarding = poor adoption early on, is the #1 reason why customers churn! How do you fix this? What does good onboarding look like? Learn from Courtney Librizzi, Head of User Engagement Kognity, what you need to do in the first 30-60-90 days for your customers to see the real value right of the gates and leaving them wanting to come back for more.
Onboarding the key to Churn Prevention and increased NRR!
RELATED ARTICLES