A Voice of the Customer (VoC) program provides a framework for asking, compiling, analyzing, and reporting customer feedback, their wants, and needs! In this session, Maria Petrova, Head of Product Supermetrics tells us how they work with VoC and the results!
SaaSiest is a community-based initiative run by Thomas Sjöberg and Daniel Nackovski with the purpose of facilitating dialogue and knowledge exchange to help European B2B SaaS professionals and companies reach their full potential.
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