HomeSaaSiest 2023 VideosAvoiding Management Debt

Avoiding Management Debt

In this session, Rav will cover a framework for successful customer success hiring in a highly competitive talent landscape. The session will cover how to understand the contextual skills and experience you need, how to map those contextual skills to a CS organization type to make candidate sourcing more efficient, and finally how to build a CS hiring scorecard that makes the interview process far more efficient whilst improving the quality of candidates you put through.

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