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Customer churn is still a real threat to SaaS!

But it doesn't have to be!  In a recent survey we did, SaaS companies were asked how customer churn has developed so far in 2024...

Nick Mehta, CEO of Gainsight, shared his greatest lessons learned with the SaaSiest CEO community

After 10+ years as a CEO of Gainsight, considered to be the father of the CS function and now running a several hundred million...

From Olympics to Float

ABM in action

The Hard Truth About PLG

How to Win in the Era of PLG