Transform your satisfied customers into passionate advocates with ‘How to Cultivate Superfans: Building Customer Advocacy and Brand Champions in B2B SaaS.’ This session will teach you the strategies to deepen customer engagement and loyalty, turning clients into vocal supporters of your brand. Discover how to create exceptional customer experiences that inspire advocacy, develop programs that incentivize word-of-mouth marketing, and leverage feedback to foster a community of superfans. Attendees will learn practical approaches to not only enhance customer satisfaction but also to mobilize an army of brand champions who amplify your reach and drive business growth
Session presented by: Marija Skobe-Pilley, Founder, Women in Customer Success
This session was presented during the SaaSiest 2024 event
